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Welcome to Riverside Networks 'Trust
and Safety' details, for all our home and
business
new and existing patrons.
Trust and Safety
Trust and Safety is always at the heart of Riverside Networks in
everything we do for successful relationships and transactions, and are
key principles that we hold dear.
On the Riverside Networks platform here we offer buyer protection
through our partners at Pay Pal for every purchase made for your peace
of mind. This is also the case with our partners at eBay where we have
a featured
store as a Top Rated Seller and Trading Assistant for the business
community.
As a Top Rated Seller with eBay it allows you to gauge our high
standards of customer care and delivery. The same standards are applied
across the Riverside Networks Platform here and these standards are
monitored by our accredited membership learn more!
Alongside these measurements and services we have put in place
processes for dealing with counterfeit goods. For one of the biggest
problems we are asked by customers, is why an item is so different in
price compared to another online. In most instances, customers are
being exposed to very high quality replicated counterfeit goods. To
protect our customers and ourselves, we only purchase our technology
from the actual brand name manufacturers direct, or leading
distributors in our industry.
When we do come across counterfeit goods on the web or through eBay we
do inform our partners or the enforcement authorities. Customers in
most instances are unaware, but the purchasing of such goods can
contribute to organized crime, people trafficking, child abuse
(pornography) and much more.
In relation to counterfeit goods also, a customer has no form of
guarantee or warranty. Where as a legal enterprise such as ourselves
are fully compliant to both Trading Standards (Office of Fair Trading)
and the Long Distance Selling Regulations. Where on every product
listing we clearly state a customers rights and every product you
purchase comes with a Riverside Networks 12 months consumer retail
warranty and the manufacturers guarantee.
Riverside Networks as a transparent enterprise works closely with law
Enforcement Agencies and Partners in the Web Community. These are
specialists around the World to help combat counterfeit goods. Upon
request at anytime, we will freely work with these agencies and
authorities to combat an industry that serves to the detriment of
society and jeopardizes the future of technology development.
Riverside Networks also works hard in creating awareness in the
protection of creative works, namely music and film. Many of our
leading advertising partners are related to the industry such as Warner
Bros, NBC Universal, Fox, Discovery, National Geographic, CBS and the
BBC to mention a few. The copying and reproduction of such material
again jeopardizes the creative industry's future and the artists that
so many become fond of as fans.
Riverside Networks is highly respected in our industry, hence the
unique opportunity to supply all the World's leading hardware and
software technology brands. As an effort to serve the community,
we along with others always consider the bigger picture and future of
our industry. The recent loop holes by less responsible enterprises in
the community used for Tax avoidance and evasion are now being closed
down as a result of collective efforts. And so is the case now with
enterprises using off shore operations to gain an unfair advantage in
the industry with regards to VAT loop holes.
So as you can see and appreciate, we consider and respect our customers
well-being, the future of technology and our developers. And from your
support and custom as valued patrons we can ensure we grow with our
industry in the collective interests of all in the local and wider
community.
Thank You!
Useful Links
If you have been a victim of crime across the web community please find
below some useful links to report such events in an effort to help
improve the community, so it becomes a safer and more enjoyable venue
to use.
In the event of a known serious offence in relation to Child Abuse or
Serious Fraud. Please be kind enough to report it immediately
to Action Fraud Telephone:
0300 123 2040, Web site: www.actionfraud.org.uk
- our boys and girls in blue need your help!
In addition to Police above, please call the 'NSPCC Child Line' in relation to 'Child Cruelty and Abuse'
Telephone: 0800 - 1111, Web site: www.nspcc.org.uk-
please remember Children are not invited into this World and we all
have a collective responsibility. Thank You!
The Citizens Advice Bureau (CAB) has also produced an advice guide
specially aimed at online consumers. Which? also have some advice on
their web site which may be useful.
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